SETUP NOTES Quick Start

VPNBM Quick Start

Get your subscription and import it into your client. Then check your actual IP address—not just the “Connected” status.

This guide covers the essentials for first-time setup. Have your account details ready and open the user panel on your device. For details on how routes and protocols work, see the technical reference.

Menus vary between platforms and client versions. The steps below refer to common options such as “Configuration,” “Subscription,” and “Import.” If the labels differ, follow the instructions for your client in the user panel. Sign in to get your subscription and find the client download options there.

Create an account and open the user panel

Click “Try for free” below to open the VPNBM account creation page in the user panel. No form will appear on this page. You don’t need an email address; create an account with a username and password. Choose a username you’ll remember and a unique password that you don’t use on other sites. Check your entries before submitting, especially your password’s capitalization and keyboard input. If the username is unavailable, choose another one as prompted.

Once you’ve finished, follow the on-screen instructions to open the panel. If you’re taken to a login page, sign in with the username and password you just created. Confirm the account details, then find the account overview, plans, and clients sections. You’ll use this panel to get your subscription, view orders, and submit support requests—there’s no need to create another account from this guide.

Use your browser’s password manager to save your login details, and bookmark the user panel. Your password and subscription link serve different purposes: the password lets you sign in, while the subscription link lets your client retrieve server configurations. Keep both private. “Try for free” is the label for the account entry point; check the panel for plan prices and service status. It doesn’t specify the price or data allowance of any paid plan.

Choose a plan and check the billing terms

Once your account is ready, open the plans section in the panel. Consider how often you’ll use the service, then compare data allowances. Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. For occasional use, compare the data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They don’t expire and remain available until used. Monthly subscriptions and data packages have different billing terms, so make sure you understand the difference before choosing.

After choosing a plan, check its name, amount due, data allowance, and billing terms on the order confirmation page. VPNBM supports unlimited devices, so choose a plan based on the total data use across your devices—not the number of devices. Streaming video, large file transfers, and background system updates can all use data. If you’re unsure, start by considering your typical usage; having more devices doesn’t mean you need the highest tier.

Pay with Alipay, WeChat Pay, or USDT using the options and instructions on the order page. When payment is complete, return to the panel and check the order and subscription status in your account overview. If the payment page shows success but the panel hasn’t updated, check the order and refresh its status before trying to pay again. If you need help, describe the order in a panel support ticket. Don’t send your password or subscription link.

VPNBM offers a 14-day no-questions-asked money-back guarantee. See the Terms of Service for the application rules. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days; an upgrade doesn’t necessarily start a full new billing cycle that day. Comparing monthly subscriptions with data packages? Read the full plan details, then return to the panel when you’re ready.

Get your subscription and keep it secure

Once you’ve confirmed your order and plan status, open your account overview. Check that your subscription is active and review your remaining data before locating the subscription section. The panel may offer a copy link or an import option for your client; follow the instructions shown. If your client is already installed and the panel offers a compatible import option, you can use it. Otherwise, copy the link and get the client for your platform from the clients section.

A subscription link isn’t a regular web address for a server. It lets your client retrieve the configuration for your account and update its server list. You don’t need to open the link in a browser. Don’t post it in article comments, public chats, or screenshots. To report a problem, share the error message and steps you took. If a screenshot includes the subscription section, hide the entire link first.

For manual import, copy the entire link. Make sure you don’t miss the last character or include line breaks, spaces, or other text. This format-only example, https://example.com/sub?token=YOUR_TOKEN, is not a VPNBM subscription and won’t connect. Get your actual link from the user panel after signing in; don’t use this example instead.

Can’t find your subscription? First, check that you’re signed in to the account used for payment, then confirm the order is complete. A successful payment page alone doesn’t mean your configuration is ready. If the account looks fine but the subscription option still isn’t working, submit a ticket from the panel with the page you’re on and the message you see. Once your subscription is ready, continue to the platform-specific import steps below.

Import into your client by platform

Sign in to get your subscription. Get the client from the clients section in the panel; available downloads depend on your plan status, so check the panel for current options. Use the client provided for Windows, macOS, or Android. For iOS, follow the panel instructions to get a compatible client from the App Store. Don’t assume compatibility based on an app’s name, and avoid installers from unverified sources. The steps below cover common menus; labels may vary by version.

Windows: Add it from the configuration or subscription menu

Select Windows in the panel, then get and install the client as instructed. When you first open it, look for “Configuration,” “Subscription Management,” or “Import from Link.” To import manually, give the configuration a recognizable name, paste the full subscription link you copied, then save and update it. You should see a configuration entry and its server list. A saved entry with no server details doesn’t mean the import is complete.

Select the configuration, then check the connection switch and proxy mode. For your first connection, stick with the settings recommended in the panel. Avoid changing the system proxy, tunnel mode, and split-tunneling rules all at once. Some modes may require system permission; follow the client’s instructions. If one-click import opens a different installed app, check which app is receiving the import before continuing, so you don’t save your subscription to a client you don’t intend to use.

macOS: Import, then make sure the configuration is selected

Select macOS in the panel, get the recommended client, and install it as prompted by the system. Open the client and add the link from its configuration management or subscription menu. If you use the panel’s import option, allow the browser to open the intended client and confirm the import there. Update the subscription, check that the server list appears, and make sure this configuration—not another one already in the app—is selected.

If your connection mode requires a network extension or VPN configuration, macOS will ask for permission. Check that the program named in the prompt is the client you’re using, then allow it as directed by the panel. Saving a configuration, granting permission, and starting a connection are separate steps; after importing, you still need to connect. For more on system proxies and tunnel modes, read the Routes and Protocols Reference. Avoid adding complex settings during your first import.

Android: Import from Add Configuration or Subscription Management

Select Android in the panel, get the corresponding client, then install and open it. Go to “Add Configuration,” “Subscription Management,” or an option marked with a plus sign. Choose import by link, paste your subscription, and save it. If you use one-click import from the panel, return to the client and confirm the configuration was added. A browser redirect alone doesn’t mean the import is complete.

After updating the subscription, select the configuration and check the server list. The first time you connect, the system will usually ask for permission to establish a VPN connection. Make sure it’s the right app before allowing it. If the connection drops after you leave the app for a while, check whether the system restricts its background activity, then follow your device’s instructions. Don’t turn off system protections in bulk before your first connection. Test the connection first, then address any specific issues that come up.

iOS: Get the client as instructed in the panel, then add a VPN configuration

Select iOS in the panel and check the recommended client and App Store instructions. Availability may depend on your App Store region, and link import support varies by app. Don’t assume an iOS client uses the same import format as desktop software. After installation, open the app’s “Configuration,” “Subscription,” or “Add” menu. Import the link as instructed in the panel, save and update it, then check that available servers appear in the list.

The first time you connect, iOS may ask permission to add a VPN configuration. Follow the system prompts to grant permission or verify your device. Return to the client, select a configuration and server, then connect. Shortcuts aren’t required to connect, so you don’t need to set up an automation for first-time use. For more on choosing a client and App Store regions, read our iPhone Client Guide. For step-by-step instructions, see the iOS Setup Guide.

Linux and configuration across devices

VPNBM also supports Linux. Follow the panel instructions for downloads and import steps. Don’t guess command-line options or assemble a configuration just to match the graphical interface described on this page. Multiple devices can use the subscription for the same account, but each device must be set up and authorized separately. Unlimited devices doesn’t mean settings sync automatically or that data allowances are calculated per device.

Connect to a server and verify it’s working

Return to your client and confirm the configuration you imported is selected. Choose a server and turn on the connection. For the first connection, keep the mode recommended in the panel; customize settings once everything is working. If other proxy or VPN clients are running on your device, disconnect them first. This makes it easier to check the current client without multiple apps changing your network settings at once.

A “Connected” status means the client has completed a connection action; it doesn’t confirm that every app is using the selected route. Note your IP address before connecting, then check it again afterward using the same method. In split-tunneling mode, ordinary websites may still use your local network. Check the rules and where the test request is routed; an unchanged IP on one page doesn’t necessarily mean the connection failed.

Next, open the app you actually plan to use and test loading, sign-in, and the features you need. Browser access doesn’t guarantee a desktop app uses the system proxy. The app’s connection state, proxy settings, and existing sessions can all affect the result. If something behaves differently, reopen the app and check its network settings before reinstalling clients on every device. Streaming services and AI tools are also subject to platform account and regional rules; a successful connection doesn’t override the platform’s own requirements.

Check DNS separately. Whether DNS requests follow the expected route depends on the client mode and configuration, so an IP address change alone isn’t enough to draw a conclusion. See our IP and DNS Verification Guide for testing steps. For details on direct connections, relays, dedicated lines, and protocol differences, see the Routes and Protocols Reference. This page doesn’t cover technical parameters.

Troubleshoot connection issues one change at a time

If you can’t connect, first check your plan status and remaining data. Then confirm the subscription updated successfully, followed by the selected configuration, system permissions, and network conditions. Change only one thing at a time: for example, try a different server while keeping the destination the same, or switch networks without changing the server. This gives you results you can compare instead of leaving you unsure which change helped.

If the issue persists, submit a support ticket through the panel with your device platform, the error shown in the client, the steps you took, and when the issue occurs. Include only the necessary details in screenshots, and hide account information and subscription links. Never send your password or post your full configuration publicly. Find the ticket form in the user panel; see the Support page for contact details.

Setup is complete when the configuration is imported, a server connects, and your target app has been tested. For everyday use, start by opening the client. On a new device, import the subscription again; if server details change, update the subscription.