Terms of Service

Service Content and Scope

VPNBM provides subscriptions to international routes and access to the clients needed to connect. Coverage includes 90+ countries / 210+ routes, with support for Windows / macOS / iOS / Android / Linux. Refer to the dashboard and client for the available nodes, protocols and connection methods. Coverage does not mean that every region has the same route types or that third-party websites are accessible through every exit.

Clients and subscriptions are available through the dashboard; you must log in to retrieve a subscription. Third parties determine their own account eligibility, content access and fees. These are not included in the services provided here.

Account and Subscription Rules

No email address is required; you can register with a username and password. Keep your login details and subscription link secure and do not publish them. If you discover exposed credentials or unusual activity, change your password and contact support through a ticket.

There is no limit on the number of devices that can be online at the same time under one account. This applies to the account holder's own devices and does not permit account sharing. You may not share accounts or subscription links with others, resell or rent subscriptions, or repackage this service as a connection service for others. You are responsible for activity under your account.

Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Data resets monthly on the activation date. Mid-cycle upgrades are prorated based on the remaining days. Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB; data remains available until used and never expires. Check the selected plan type, data allowance and amount before payment. Full details are on the plans page.

Permitted Use

You must comply with the laws and regulations that apply where you are located, as well as the terms of use of any website or application you access. Do not use this service for unlawful activities, including cyberattacks, unauthorized data collection, fraud, distributing illegal content or infringing others' lawful rights.

Do not interfere with service systems, misuse connection resources or disrupt other users' normal use. Bank-grade encryption protects data in transit; it does not replace device security measures or change your responsibility for your own actions.

Service Availability and Liability

Connection quality depends on your local network, device configuration, carrier routing, exit region and the status of the destination service. Maintenance, network congestion or third-party failures may cause temporary interruptions. The service does not guarantee fixed speeds or latency, or continuous availability of third-party applications. Route changes and maintenance arrangements will be announced on the site or in the dashboard.

If you experience an issue, provide the client error message, selected route and circumstances. Do not include your password or full subscription link in a ticket. Responsibility for issues caused by user configuration, third-party services or force majeure will be assessed based on the actual cause. These terms do not exclude any liability the service must assume under applicable law or limit any rights you have under the law.

Refund Policy

You may request a full refund for any reason within 14 days of your first payment. Submit a refund ticket through the dashboard and identify the relevant order and your request. You do not need to explain your experience or the reason for any issue to request a refund under this policy.

Payment methods are Alipay / WeChat / USDT. Order verification, payment details needed to process a refund and progress updates will be provided through the ticket system. No fixed processing or arrival time is promised. Do not submit payment credentials on public pages. For requests made after this period, you may explain your circumstances in a ticket. This policy does not affect refund rights that must be honored under applicable law.

Termination and Changes to These Terms

If you breach these terms—for example, through unlawful use, account resale or sharing, attacks on systems or persistent misuse of resources—the service may restrict connections, suspend your account or terminate the service, as appropriate. The reason and applicable terms will be explained. You may submit an explanation and request a review through a ticket. Orders and refund matters after termination will be handled under these terms and applicable law.

When service rules change, VPNBM will update the date and content of this page and announce important changes and their effective dates on the site or in the dashboard. Changes will not retroactively reduce statutory rights attached to existing orders. For details on how account information is handled, see the Privacy Policy.